SMS is an effective and affordable means for communicate with various stake holders. By the help of the HIS-SMS server, hospitals can seamlessly reach out to the target audience with no efforts.

• Doctor update on appointment schedules and meetings
• Marketing communications for patients
• Blood donor information and alerts
• Infant immunisation alerts for parents
• Performance alerts for doctor owners
• Stock related queries for pharmacists and store managers
• Maintenance schedules for engineers
• Monthly performance figures to shareholders
• Instant message to duty staff

PVS hospital is a 250 bedded super speciality unit which is based at Kozhikode, Kerala and has been extending quality healthcare services to a population of over a million since 1965. By implementing H.I.S-SMS, a two way rule based SMS engine, the organisation has been able to make significant gains using existing Linux based IT framework to enhance customer satisfaction and providing simplified access to critical hospital management information through GSM handsets.

Patient benefits

• Fix appointment with the doctor
• Get history of last 2 check-ups
• Get BP/ ECG / Blood Sugar level in the last check up
• Find a specialist like cardiac surgeon or pediatrician
• Update on hospital facilities and health policies on demand
• Health Insurance claims update

Hospital benefits

• Alert on the vaccination due dates medication reminder to patients
• Message to confirm appointment with a doctor / dentist
• Alerts on new diseases and vaccines like Hepatitis B
• Alerting blood donors forums
• Well wishing messages to discharged patients
• Medical headlines on the mobile
• Patient referral notes

Physician's benefits

• Appointment scheduled with the patients
• Conferences, attendance at conventions and meetings from the Hospital
• Information regarding new policies
• Daily in-patient list
• End of day consultation summary

Doctor owner benefits

• End of the day cash collection
• Alert high value payments
• Purchase summary for the day
• In patient / Out patient statistics

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This entry was posted on Tuesday, August 12th, 2008 at 8:25 am and is filed under appointment, case study, Doctor, hospital software, hospitals, kozhikode, sms. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.