Often we find that prospective customers are confused when it comes to deciding an H.I.S vendor for their hospital and the choice is more for technology rather than solution because somewhere there is a geek in the family who works for a large MNC technology company. In emerging markets, technology plays little role (scalability, reliability and associated costs) and it is the domain expertise and implementation methodology that really makes the difference. Here is an interesting article to compliment that thought.
Another interesting article talks about top ten criteria
| Top Ten Criteria for Selecting Software | 2nd Time | 1st Time |
| Level of support from the solution provider | 1 | 8 |
| Vendor’s track record of performance | 2 | 10 |
| Software’s ability to fit the business | 3 | 4 |
| Growth potential of software | 4 | 7 |
| Price of the software | 5 | 1 |
| Quality of documentation | 6 | 9 |
| Functionality of the software | 7 | 5 |
| Ease of use | 8 | 3 |
| Ease of implementation of the new system | 9 | 2 |
| Software works with existing hardware | 10 | 6 |
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