At Software Associates, we crossed two significant milestones this month.
11th March 2010, SA completed 19th year of excellence in the ERP space for small and medium sized businesses – Healthcare, Logistics and Hospitality.
With the acquisition of yet another mid sized (100 bedded) hospital in Quilon district of Kerala, we crossed 160 installation mark.
We continue to work closely with some of our key customers to know how healthcare industry works ; always on the lookout for opportunities which would derive higher operational benefits to our clients and the consulting arm has been doing a few assignments for hospital re-structuring and introducing management best practices.
Our support helpdesk services have been further enhanced with additional hands and an enhanced support ticketing system is in place to enable priority support.
The senior team of engineers made on-site preventing maintenance calls to advice hospital owners on adoption of standard operating procedures and efficient infrastructure management.
The next release of SA-H.I.S version 4.23 is due later this week after deliberate QA checks. We have incorporated deeper automated tests this time to ensure that defects are kept to the minimum before the release of the product for client site deployment. A continuos improvement process to ensure superior products for the emerging markets.
Work on the beta release of SA-EMR is under full swing, guided by some of the leading IT savvy doctors in this region.
New financial year is when customers change ERP software and we have a busy year ending schedule with 6 concurrent client site implementations
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