Market potential for healthcare information system in India increased with the awareness among the patients and hospital staff on their rights and privileges. People are ready to spend for better living standards and a comfortable hospital experience. This phenomenon has increased the use of money, research and technology in making a better patient management system.
Patient care in a hospital is determined by various factors such as efficiency of doctors, treatments, nursing care, ambiance, infrastructure facilities and a systematic process in diagnosis, treatment, comfort and the time involved. Without doubt these are the main reasons for people to choose private hospitals in their locality over the conventional ones. Priority for such factors depends on patient to patient though there is a relation between demography and any of these factors.
Along with better patient service, hospital processes also can benefit from collecting information.
Non clinical activities coming under hospital administration benefits a lot from the data available on its hospital information system. These can help in enhancing patient management system; optimise internal process flow and much more. Hospital ERP is a source of abundant data that can guide you in analysing every department. It integrates all the departments and tracks every bit of information. It challenges the performance as an efficient hospital software system can bring these data on your hospital dash board. A few insights that can be provided by a healthcare ERP are:
- · Departments that bring revenue in terms of doctor fee, pharmacy, lab tests
- Doctors and departments which have highest of OP to IP conversion
- · Which period of the year brings in more patients? Who are the most preferred doctors?
- · Pattern of illness generally found in different seasons or from a specific locality of patients?
- · What is the percentage of old registrations visited the hospital in the last quarter?
- · How much does the hospital spend for goods purchase in a month?
- · Which are the rush hours at the counters? How can we optimise the system to help the staff?
- · Is the purchase and stores department aware of the reason for dead stock?
- · How many beds are vacant?
- · What is the percentage of bills outstanding
Do these answer the state of your hospital at any time? If yes, how well is the hospital management able to convert it for decision making? Use the information from you hospital erp wisely so that you can run the business smartly.
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