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Archive for the ‘automated testing’ Category

2010 update

Tuesday, March 23rd, 2010

At Software Associates, we crossed two significant milestones this month.

11th March 2010, SA completed 19th year of excellence in the ERP space for small and medium sized businesses – Healthcare, Logistics and Hospitality.

With the acquisition of yet another mid sized (100 bedded) hospital in Quilon district of Kerala, we crossed 160 installation mark.

We continue to work closely with some of our key customers to know how healthcare industry works ; always on the lookout for opportunities which would derive higher operational benefits to our clients and the consulting arm has been doing a few assignments for hospital re-structuring and introducing management best practices.

Our support helpdesk services have been further enhanced with additional hands and an enhanced support ticketing system is in place to enable priority support.

The senior team of engineers made on-site preventing maintenance calls to advice hospital owners  on adoption of standard operating procedures and efficient infrastructure management.

The next release of SA-H.I.S version 4.23 is due later this week after deliberate QA checks. We have incorporated deeper automated tests this time to ensure that defects are kept to the minimum before the release of the product for client site deployment. A continuos improvement process to ensure superior products for the emerging markets.


Work on the beta release of SA-EMR is under full swing, guided by some of the leading IT savvy doctors in this region.

New financial year is when customers change ERP software and we have a busy year ending schedule with 6 concurrent client site implementations

Posted in automated testing, cost benefits, customers, emr, erp, hospital management, implementation, sa-his | No Comments »

Management participation is key to success in any hospital implementation

Friday, March 20th, 2009

If one were to list the key ingredients of success in an ERP solution for hospital it would be as follows

# Management participation
It is not about installing a software package. It is about changing bad habits and transforming old ways of doing things. Without the support from top management, the real benefits are never realised and organisation would not have its vision trickle down to the bottom of the pyramid.

# Human resource management
A progressive organisation needs a motivated team – an asset to any organisation that is willing to learn ; change for the better.

# Training
As new people join, knowledge acquisition is often unstructured and incomplete. Hospitals need to adopt the approach of continuous training to help provide better patient experience.

# Implementation skills
Need people who can see eye to eye with the end user operators. Someone who can explain the operations in their language. No jargons, no frills approach recommended.

# Work to a project plan
Avoid last minute surprises. The war is always won before the battle. A detailed plan on a spreadsheet with the nitty gritties would help a long way in on time execution.

# Expertise
The vendor should have the right consulting expertise and business knowledge in guiding the hospital ; the maturity to handle exceptions ; promising 100% delivery.

# Error free software
A tried and tested solution that works error free from day one. Any critical errors in the initial phase would have catastrophic consequences on the morale of the end users.

Posted in automated testing, change, hospital, hospital software, implementation, sa-his | No Comments »

Prasanthi hi-tech hospital, Manjeri, kerala – Case study

Monday, March 2nd, 2009

"We had a customised software with lots of features and developed for our hospital only. But due to various reasons it failed and H.I.S is found to be very efficient in solving these problems, especially stock and sale point. I will give 100% marks for that." – Dr. M.C Joy

The 150 bedded hospital was established in 2004 with over 11 departments.

Problems

* Vendor lacked domain expertise in health care industry
* No skills in implementing best practices
* Endless software customisation created loopholes in the system
* Unstable product / lacked testing methodologies
* Change in key technical personnel
* Vendor closed shop

Key reasons for choosing SA-H.I.S

* Successfully running in all the major hospitals in the region
* Zero downtime reported

The difference

* Excellent implementation guidance
* Introduced best practices in operations
* Systematic end user training
* Brilliant technical support

Benefits

* Control over inventory management
* Easy patient management
* Excellent control over discharge process
* Complete information on stock
* User wise productivity measurement
* Overall cost savings : 30%
* Implemented on time and within budget

Posted in automated testing, benefits, case study, cost saving, hospital software, kerala | No Comments »

Hospital Management Software – Kerala

Monday, October 27th, 2008

 

  • Compute the direct benefits your organisation would derive out of the product.
  • Calculate the actual cost of deploying the software. This includes the cost of hardware, operating system, relational database, technical personnel, maintenance and even electricity.
  • Always assess the capabilities of the end users before adopting cutting (a.k.a bleeding) edge technology. Your organisation is only as smart as the people whom you hire.
  • Higher pricing need not necessarily translate to superior products.
  • Only 20% of the customers use 80% of the features. Do you really need some of those features as they could be added on when you grow.
  • No product is complete unless it is fully tested. Ensure automated testing methodologies are adopted by the vendor during the development process to ensure minimal bugs.
  • Check whether all features do work and are being used by other customers. Let not your hospital be the testing bed.
  • Always buy licensed software. Pirated software could cost your reputation built over the years.
  • Call existing clients to know about domain knowledge, support policies and response times.
  • Open source is here to stay – Linux for performance
  • Never get carried away by presentations.

Posted in automated testing, cost benefits, features, hospital management, linux | No Comments »

HIS development process – unmatched set of benefits

Tuesday, July 22nd, 2008

Trusted since 1991

Our product engineering group uses a highly mature set of processes fine tuned over the years.

  • Assessment of project risk
  • Practical project management and measurement matrices
  • Active knowledge management repository
  • Version control and documentation tools
  • Accurate estimation for on time delivery
  • Proactive and fail safe design methods
  • Strict standards for coding practices
  • Code reviews and walkthrough for consistency
  • Unit testing for complex functions
  • Usability & stress testing
  • Sophisticated automated testing tools for zero defects

Posted in automated testing, document management, estimation, project, standards | No Comments »