Archive for the ‘cost benefits’ Category

Challenges in implementing EMR in Indian hospitals

Tuesday, May 4th, 2010

We get calls from hospitals all over the state asking for Electronic Medical Records (EMR software) , as part of the ERP solution for hospitals. EMR certainly improves quality of healthcare and keeps patient records up to date.

Recent advances in technology could bring about changes in the way EMR is looked at.? Tablet PC powered by Android would help portability, affordability and build interfaces that require no keyboard input.

Truth about EMR in India  - management commitment,  complexity, resistance to change, digital divide among medical community,  fear of the unknown, regulatory compliance, installation cost and transparency.  Here are some articles of interest.

EMR is a tough nut to crack

Integrating the deliverables in organisation goals would be another way of effectively implementing EMR in hospitals Workflow adoption is citied as another reason for EMR implementations to fail.

What doctors want to know about the web

2010 update

Tuesday, March 23rd, 2010

At Software Associates, we crossed two significant milestones this month.

11th March 2010, SA completed 19th year of excellence in the ERP space for small and medium sized businesses – Healthcare, Logistics and Hospitality.

With the acquisition of yet another mid sized (100 bedded) hospital in Quilon district of Kerala, we crossed 160 installation mark.

We continue to work closely with some of our key customers to know how healthcare industry works ; always on the lookout for opportunities which would derive higher operational benefits to our clients and the consulting arm has been doing a few assignments for hospital re-structuring and introducing management best practices.

Our support helpdesk services have been further enhanced with additional hands and an enhanced support ticketing system is in place to enable priority support.

The senior team of engineers made on-site preventing maintenance calls to advice hospital owners  on adoption of standard operating procedures and efficient infrastructure management.

The next release of SA-H.I.S version 4.23 is due later this week after deliberate QA checks. We have incorporated deeper automated tests this time to ensure that defects are kept to the minimum before the release of the product for client site deployment. A continuos improvement process to ensure superior products for the emerging markets.


Work on the beta release of SA-EMR is under full swing, guided by some of the leading IT savvy doctors in this region.

New financial year is when customers change ERP software and we have a busy year ending schedule with 6 concurrent client site implementations

Choosing the right ERP vendor for your hospital

Saturday, December 5th, 2009

Often we find that prospective customers are confused when it comes to deciding an H.I.S vendor for their hospital and the choice is more for technology rather than solution because somewhere there is a geek in the family who works for a large MNC technology company. In emerging markets, technology plays little role (scalability, reliability and associated costs) and it is the domain expertise and implementation methodology that really makes the difference. Here is an interesting article to compliment that thought.

Another interesting article talks about top ten criteria

Top Ten Criteria for Selecting Software  2nd Time  1st Time
Level of support from the solution provider  1 8
Vendor’s track record of performance  2 10
Software’s ability to fit the business  3 4
Growth potential of software  4 7
Price of the software  5 1
Quality of documentation  6 9
Functionality of the software  7 5
Ease of use  8 3
Ease of implementation of the new system  9 2
Software works with existing hardware  10 6

Hospital Management Software – Kerala

Monday, October 27th, 2008

 

  • Compute the direct benefits your organisation would derive out of the product.
  • Calculate the actual cost of deploying the software. This includes the cost of hardware, operating system, relational database, technical personnel, maintenance and even electricity.
  • Always assess the capabilities of the end users before adopting cutting (a.k.a bleeding) edge technology. Your organisation is only as smart as the people whom you hire.
  • Higher pricing need not necessarily translate to superior products.
  • Only 20% of the customers use 80% of the features. Do you really need some of those features as they could be added on when you grow.
  • No product is complete unless it is fully tested. Ensure automated testing methodologies are adopted by the vendor during the development process to ensure minimal bugs.
  • Check whether all features do work and are being used by other customers. Let not your hospital be the testing bed.
  • Always buy licensed software. Pirated software could cost your reputation built over the years.
  • Call existing clients to know about domain knowledge, support policies and response times.
  • Open source is here to stay – Linux for performance
  • Never get carried away by presentations.

Cost reduction tool for hospitals

Friday, October 10th, 2008

One of the key differentiators of SA-H.I.S is cost reduction through operational efficiency and our 140+ customers vouch for us.

In times of economic downturn (a.k.a recession) as witnessed now, it would be advisable for hospitals to be lean in operating costs through many methods – yet deliver full value to meet customer expectations. We provide information system and process audits for customers on how to bring about reduction in hospital expenses.

  • Optimising existing inventories
  • Adopt just in time ordering
  • Improving patient centric administrative cycles
  • Spend less time in billing processes
  • Right pricing services
  • Slash cost of communication for hospital through SMS technology
  • Less of paper – use electronic billing and reporting
  • Induce doctors and consultants to prescribe in house products and services
  • Department profitability
  • Employee productivity

Are you considering a replacement of your existing hospital management software ?

Our technology is scalable and operationally less costly to manage than most other companies in the market. You don't need rocket scientists to maintain our products.

No licence costs for

Operating system (Linux)
Relational database SQL (RDBMS)

SP Fort Hospital Trivandrum

Tuesday, July 29th, 2008

SP fort hospital, Trivandrum – Kerala, India

Founder : Sri S Pottivelu

Year established : 1997

No of beds : 200

Specialties : General Medicine, General Surgery, Paediatrics, Obstetrics, Gynec, ENT, Dermatology Ophthalmology, Orthopedic and Chest Diseases.

SA-HIS customer since 2001.

# Well experienced staff
# Promptness in attending
# No inconvenience found in upgrading
# Accuracy of information
# Manpower plus time saving stores
# Excellent pharmacy stores records
# Lab Inventory Control
# Recording Re-ordering and related accounting of implants
# Staff details for HR Management
# Financial Records Up keeping
# All billing made easy
# Patients details
# Insurance related matters
# Recording of Telephone calls
# Discharge Summary time saving for doctors
# Easy work for yearly balance sheet making

Server : Windows 2003
Workstations : 25 x Windows XP home