Software Associates completed 8 SA-H.I.S installations within stipulated time across South Kerala during March 2010. Providing comprehensive end user training, hands on business consulting for hospital owners, ERP Implementation and legacy data conversion for a textbook style go live on 1st April. This was orchestrate through meticulous project execution, co-ordination with teams based at Kochi, Trivandrum and Kozhikode using modern communication and collaborative tools to meet hospital expectations – backed by over 2 decades of domain expertise for small and medium size hospitals. The new clients appreciated the insights into measurable return on investment, reduction in operational costs, improvements in patient discharge processes and enhancing patient overall experience for better management control and peace of mind.
Archive for the ‘cost saving’ Category
Hospital implementation – March 2010
Friday, April 9th, 2010Prasanthi hi-tech hospital, Manjeri, kerala – Case study
Monday, March 2nd, 2009"We had a customised software with lots of features and developed for our hospital only. But due to various reasons it failed and H.I.S is found to be very efficient in solving these problems, especially stock and sale point. I will give 100% marks for that." – Dr. M.C Joy
The 150 bedded hospital was established in 2004 with over 11 departments.
Problems
* Vendor lacked domain expertise in health care industry
* No skills in implementing best practices
* Endless software customisation created loopholes in the system
* Unstable product / lacked testing methodologies
* Change in key technical personnel
* Vendor closed shop
Key reasons for choosing SA-H.I.S
* Successfully running in all the major hospitals in the region
* Zero downtime reported
The difference
* Excellent implementation guidance
* Introduced best practices in operations
* Systematic end user training
* Brilliant technical support
Benefits
* Control over inventory management
* Easy patient management
* Excellent control over discharge process
* Complete information on stock
* User wise productivity measurement
* Overall cost savings : 30%
* Implemented on time and within budget
Management information for hospitals
Friday, January 2nd, 2009The Decision Support System module for H.I.S has been previewed among a few clients. It is a breath of fresh air – completely new perspective of your hospital as it provides near realtime information on important parameters for management to think lateral – people, processes, patients, doctors, departments, services and suppliers – all tied up to financial information to assist you take critical informed decisions that would attract more patients, drive down your costs, enhance patient relationship, fine tune your medicine procurement and bring about operational efficiency.
The DSS tool is now being bundled as as a two day service by the consulting division. Significant changes observed at hospitals include
- Reduced inventory levels by up to 35%
- Freeing over Rs. 800,000 in inventory value.
- Considerable reduction in patient wait time at billing points
- Quicker patient discharges
- Improved room utilisation
- Introduction of performance rating parameters for front office staff
Customer relationship Marketing for hospitals
Tuesday, November 25th, 2008An area that is quite often neglected by hospitals is relationship based marketing. With the advent of e.mail, SMS tools and technology oriented CRM solutions integrated with hospital management systems, it is now possible for hospitals to be in touch with existing and new potential customers in the region through personal communications.
- Collection of information from target customers
- Devise billing schemes for patients at the bottom of the pyramid
- Communicating various services being offered by the hospital
- Building knowledgebase on customer and members of the family
- Customer spending patterns for healthcare
- Loyalty programmes depending on the customer wallet size
- Special offers to existing customers and family members
- Express registration and priority consultation
- Personalisation when customer arrives at the front desk
- Personal messages for child immunisation
- Specialised medical checkup plans
- Refer a friend of relative scheme
- Analyse and improve on room revenue
- Higher patient satisfaction
- Customer satisfaction survey and treatment customisation
Cost saving tool for communications in hospitals
Wednesday, November 12th, 2008|
Communicate, Collaborate and Control your hospital on one single platform
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Do you have to manage ‘n’ number of suppliers, distributors and contractors in your hospital to get your work done? Service Manager helps you efficiently collaborate your entire network and get your work done with significant time and cost savings.
- Migrate your entire hospital communication to one centralized platform
- Get rid of the hassles in searching for email communications
- All important communications are read and acknowledged
- Every task /activity is recorded
- Monitor and track progress
- Get detailed status reports, anywhere, anytime
- Draw immediate attention to urgent tasks
- Estimate accurate project estimates
- Simplify the approval process for purchases and equipment repairs
- Increase user participation among the team members
- An effective internal marketing tool
- Anywhere – access information real time on web platform
- Send and receive SMS alerts on your mobile
- Import reports on to excel sheets
- Get project deadline alerts
- Perform quick searches with powerful search tool
- Enjoy information security with restricted access
- Implement the tool fast and simple
Hospital laboratory management – reducing costs
Wednesday, November 5th, 2008Our extensive laboratory management module, besides issuing bills, managing specimen, scheduling tests and establishing two way communication with various brands of autoanalyer machines and printing and sharing test results to various departments – also monitors the inventory of reagents and kits, tracks patient work flow and measures waiting time – thus bringing about considerable savings in costs and improving patient satisfaction.
The module also has an Activity Based Costing submodule for right pricing of laboratory services for hospitals