Is is said that Microsoft has the greatest of resources and can possibly hire the cream of the brightest programming brains on this planet to work on the best possible technologies, guided by the best system architects and project managers and yet the product stability and security vulnerabilities are often being questioned. Windows XP recently released service pack 3 (a.k.a bug fixes). Microsoft still has some way to go in stability and performance before they do a catch up with open source community supported Linux platform.
There is always this race to do things better and technology keeps changing all the time (change is constant) Applications are becoming complex with more lines of code being written and it gets even more difficult to test these applications.
New tax laws by the government bring about new requirements which need to be incorporated "yesterday" for some clients.
Now we deploy programs that does testing of our products, which has reduced our version release cycle from 2 weeks to 2 hours. However well we follow these testing procedures, we still end up with rare reports about complex bugs that appears in the application at customer locations.
It is a cat and a mouse game which we have been trying to master. The first time we built a product, we perfected it in 7 years, by then we realised that technology had changed and we were back on the starting block.
We have new norms in place for breakdown response starting 1st April. There are dedicated broadband support helpdesks to your assistance to cut on travel time and fatigue. We are proud of our current 99.5% uptime record for all installations.
We have started offering dedicated IT resource management services from 1st April. These services would augment staffing at your organisation in case you do not have a dedicated EDP personnel. In an ever changing environment, we often see that staff turnover at front office is alarmingly high in most organisations and we are sure that our value added services would be put into use to train your people – as they are the key to the success of any service organisation. There are a few clients who have been using these services for over a year.
Soon, we would also be providing healthcare consulting and training services.
We have also introduced new modules for SMS communication, operation theatre, blood bank, fixed asset management etc, the full list is available on the
website
We look forward to your comments and suggestions as to how we can service you better and invite you to visit our office at Kozhikode.
Happy to welcome our new clients to this newsletter
Posted in application, healthcare, kozhikode, managed services, testing | No Comments »
