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Archive for the ‘hospital software’ Category

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SA-HIS enabled for Android tablets and smartphones

Monday, September 6th, 2010

Android, the latest addition to mobile devices, from Google is all set to change the way we work.  Desktops, laptops, notebooks are soon going to be obsolete and replaced by these sleek hand held devices.  Biggest advantage of these hand held devices is that information can be accessed on the go. It’s not surprising that Android devices have already overtaken iPhones in volume sales.

To ensure that our customers are not left behind, Software Associates (SA-H.I.S), the market leaders in South India, and amongst the top 10 packaged healthcare ERP solution providers in the country is proud to announce a path breaking technology and product innovation for Android tablets and smartphone devices. 

H.I.S-InfoStack is a ready to use enterprise class plug-in module app stack which would enable Hospital owners and doctors access enterprise data using their Android smartphones and tablet computing devices.  (HTC / T-Mobile, Samsung, Archos etc)

Some of the benefits for the Doctors include, one touch access to

Inpatient list
OP appointments for the day
New medicines report
Lab results
Holidays lists
Scheduled events lists
Important phone numbers

The hospital owner / management team can have access to information like

End of the day cash collection
Alerts on high value payments
Purchase summary for the day
In patient / Outpatient statistics
Bed occupancy

Some of the salient features of the product include:

Under 30 minutes installation time
Works under static and dynamic ip address
Works with standard broadband connection
No web server required
Helps you build your own information chart
Global access for doctors and management
Protect access through handset ID

Call at + 91 9447 065 186 to fix a online demo of the working product.

The product is also available for SA-FMS  ERP customers – our next generation software solution for Logistics solution providers.

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Posted in hospital software, technology | Comments Off

Importance of Dashboard in H.I.S

Thursday, May 13th, 2010

Hospitals are complex organizations which have huge data  generated from several sources. All these  can range form simple to critical but having a crucial impact on the performance of hospitals. There is always a need of collection, storage, segregation of the segment specific data in several levels and analyze them. The process does not complete here, for effective management practices we need to put the analysis in to a format which is easy to decipher and quicker to represent for management decision.

Dashboard is the tool which serves the purpose. Dashboards can be as simple as an editable white screen with prominent numbers with specific/particular headings or could be as complex as a multi bar diagram to a line graph , part whole relationship or a pie chart. The charts and graphs provide visual inputs for quicker grasping and interpretation. How is it important ?

There are many areas in the hospital operational front which need to be constantly monitored and the indicators of the performance of those areas are called key performance indicators (KPI), A key performance indicator may be related to a clinical  or operational performance.  Lets take an example, if your hospital has set a performance area and want to put it under surveillance e.g. the indicator of average length of stay (ALOS) then a dash board can be an excellent to continually monitor the same.  Its needless to mention that ALOS monitoring is an important aspect of hospital administration because it gives an indication of operational excellence. A normal average set and a deviation from that, for that indicator would certainly help the management to take quicker analysis and quicker action saving many man hours and resources in all possible ways.

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Posted in erp, hospital management, hospital reports, hospital software | No Comments »

Electronic Medical Record (EMR) for hospitals in Kerala

Friday, November 13th, 2009

We are in the process of building the beta version of SA-EMR software, that can function independently for your hospital or be plugged in seamlessly into SA-H.I.S, the leading hospital cost saving software in South India.

Q. What are the components of EMR

An EMR system consists of four basic functions:

  • Computerized orders for prescriptions
  • Computerized orders for tests
  • Reporting of test results
  • Physician notes

Q. How different is SA-EMR when compared to other vendors

  • Experienced implementation team
  • On time product delivery
  • Superior customer support
  • Backed by 2 decades of product engineering expertise
  • Quality, reliability and stability
  • Low on hardware requirements

Q. What are the benefits of signing up for SA-EMR Beta programme

  • Product development at attractive pricing
  • 25 user licence bundle
  • Priority enhancements and upgrades
  • Extended warranty up to 2 years for first 5 signups

Q. How do I participate in the SA-EMR beta programme

If you are an existing client of SA-H.I.S or would like to install SA-EMR as part of your IT infrastructure, please call us @ 9447065186

Q. What is EMR

EMR is an acronymn for Electronic Medical Records. This refers to a paperless, digital and computerized system of maintaining patient data, designed to increase the efficiency and reduce documentation errors by streamlining the process. Implementing EMR is a complex, expensive investment that has created a demand for Healthcare IT professionals and accounts for a growing segment of the healthcare workforce.

Digital records kept by your doctor's office, your insurance company or the facilities where you are a patient, are called EHRs (electronic health records) or EMRs (electronic medical records.) Both names are used interchangeably.

EMR systems are intended to keep track of a patient's entire health and medical history in a computerized, electronic format. By keeping these potentially vast records in this manner, they are more easily retrievable, and can make a patient's navigation through the healthcare system much safer and efficient.

EMRs are comprised of two kinds of records. Older records, generally pre-1999, are usually scanned and stored in a graphic (jpeg) format or pdf. These might include anything from doctors' notes to x-rays or other test results such as ultrasounds or MRIs. Since some of those records were recorded by hand, some may be illegible.

More recent records may be electronically native. That means they were never stored in any fashion except as a digital record. If your doctor records notes as you talk, or if you are issued a prescription from a computer printer, then your current records are being kept natively in digital form.

Posted in emr, hospital software, kerala | 1 Comment »

Hospital Management Workshop at Kollam – A grand success!!

Wednesday, August 26th, 2009

Our half day endeavor for providing best management practices to time stretched hospital mangers.and doctor owners materialized into a perfect opportunity for the participants to quell their doubts and take home best of practices from experts gathered at Kollam

At the end of the half day programme the participants concluded that for getting maximum benefit out of their hospital setup all departments like HR, Finance, Marketing, Operations need to work in sync. Some of the basic but most important processes in a hospital like material management, inventory management need to be given more importance. Need of a seamless Hospital Information System for effective management of resources was also appreciated.

The workshop saw experts from across the country to assemble and give valuable input to the gathered audience. Dr Mohan Nair, leading ISO consultant and Managing Director of Nair’s hospital started the event with a talk on ISO standards in hospitals, which effectively set the mood for rest of the show. Another highly appreciated talk by the audience was given by Software Associates’ Director Mr Duleep Sahadevan on Cost reduction techniques at various departments of a Hospital. Overall the participants really enjoyed the event and readily wished for more of such programmes in future.For them the event was not only a learning opportunity but also a perfect destination to de stress themselves and enjoy blue waters of Quilon. The scenic view from the conference hall added to the workshop environment and the food served, a mix of north and south Indian cuisine was greatly cherished.

For us, Software Associates, the event gave a chance to reaffirm our pledge of providing best to our guests at lowest possible cost J. Taking cue from the grand success of the event we are determined to provide many such opportunities to hospital owners and doctors in the coming future.


Posted in Software Associates, consultancy, hospital management, hospital software, kollam, workshop | No Comments »

Workshop on effective management of hospitals in Kerala

Tuesday, July 21st, 2009







HIS Trusted Since 1991

Dear Sir/Madam,
SOFTWARE ASSOCIATES, the undisputed leader in providing healthcare management solutions to small and medium hospitals in South India is pleased to announce a half day workshop on hospital management best practices. The workshop brings best of healthcare management and IT developments from across the country.
The objective of the workshop is to provide the right information to small and medium hospital owners in managing resources effectively, marketing the hospital, reduce costs and improve patient satisfaction.

A Workshop on



Effective Management of Small and Medium Hospitals in Kerala
Presented by
SOFTWARE ASSOCIATES H.I.S -South India’s largest selling Hospital Information System
Time
 Programme
 Speaker / Guest
09:00 am to 09:30 am
 REGISTRATION & WELCOME
09:30 am to 10:00 am
 ISO Standards for Hospitals
 Dr. Mohan Nair,
Managing Director,
Dr Nair’s Hospital
10:00 am to 10:30 am
 Cost reduction techniques at various departments of a Hospital
 Mr. Duleep Sahadevan
Managing Director,
Software Associates
10:30 am to 11:00 am
 Countering attrition – HR best practices
 Mr. Ashok Panda
Healthcare Consultant,
Bangalore
11:00 am to 11:30 am
 TEA BREAK
11:30 am to 12: 00 pm
 Planning your Hospital – Feasibility study
 Mr Ashok Panda
12:00 pm to 12:20 pm
 Role of Service Marketing in Hospitals
 Mr. Manas Jaiswal
Vice President,
Software Associates
12:20 pm to 12:45 pm
 Technology in Healthcare Management
 Mr. Manas Jaiswal
12:45 pm to 01:15 pm
 Case Studies
01:15 pm to 01:30 pm
 Vote of Thanks and Closing
01:30 pm to 02:30 pm
 LUNCH

Who can attend?
  • • Hospital Doctor Owners
  • • Hospital Medical Superintendent
  • • Hospital Administrators
  • • Hospital Purchase Managers
  • • Hospital Finance Managers
  • • Hospital Consultants
  • • Chartered Accountants
  • • Students (MHA/PGDHM/Others)
Registration closed.
Participate in our next workshop @ Kochi
Location:
 Quilon, Kerala
Venue:
The Beach Orchid Hotel and Convention Centre, Kollam,
(Ecotel certified)
[Desiganadu hall]
Date : 22nd August 2009
Time : 9:00 am – 1:30 pm followed by lunch
Registration Fee : Rs. 150/-
Number of seats : 50
For registration e-mail: info@hospitalinformationsystem.com or
Call : 0495 2765186
Last day for registration: 15th August
Don’t miss the opportunity!! Be updated with the latest trends in healthcare management.

Take a break from your hectic schedule! Enjoy the blue waters of Quilon!


Hospital Information System
www.softwareassociates.co.in


Posted in India, hospital, hospital management, hospital software, kerala, kollam, management time, workshop | 1 Comment »

Management participation is key to success in any hospital implementation

Friday, March 20th, 2009

If one were to list the key ingredients of success in an ERP solution for hospital it would be as follows

# Management participation
It is not about installing a software package. It is about changing bad habits and transforming old ways of doing things. Without the support from top management, the real benefits are never realised and organisation would not have its vision trickle down to the bottom of the pyramid.

# Human resource management
A progressive organisation needs a motivated team – an asset to any organisation that is willing to learn ; change for the better.

# Training
As new people join, knowledge acquisition is often unstructured and incomplete. Hospitals need to adopt the approach of continuous training to help provide better patient experience.

# Implementation skills
Need people who can see eye to eye with the end user operators. Someone who can explain the operations in their language. No jargons, no frills approach recommended.

# Work to a project plan
Avoid last minute surprises. The war is always won before the battle. A detailed plan on a spreadsheet with the nitty gritties would help a long way in on time execution.

# Expertise
The vendor should have the right consulting expertise and business knowledge in guiding the hospital ; the maturity to handle exceptions ; promising 100% delivery.

# Error free software
A tried and tested solution that works error free from day one. Any critical errors in the initial phase would have catastrophic consequences on the morale of the end users.

Posted in automated testing, change, hospital, hospital software, implementation, sa-his | No Comments »

Prasanthi hi-tech hospital, Manjeri, kerala – Case study

Monday, March 2nd, 2009

"We had a customised software with lots of features and developed for our hospital only. But due to various reasons it failed and H.I.S is found to be very efficient in solving these problems, especially stock and sale point. I will give 100% marks for that." – Dr. M.C Joy

The 150 bedded hospital was established in 2004 with over 11 departments.

Problems

* Vendor lacked domain expertise in health care industry
* No skills in implementing best practices
* Endless software customisation created loopholes in the system
* Unstable product / lacked testing methodologies
* Change in key technical personnel
* Vendor closed shop

Key reasons for choosing SA-H.I.S

* Successfully running in all the major hospitals in the region
* Zero downtime reported

The difference

* Excellent implementation guidance
* Introduced best practices in operations
* Systematic end user training
* Brilliant technical support

Benefits

* Control over inventory management
* Easy patient management
* Excellent control over discharge process
* Complete information on stock
* User wise productivity measurement
* Overall cost savings : 30%
* Implemented on time and within budget

Posted in automated testing, benefits, case study, cost saving, hospital software, kerala | No Comments »

Hospital technology hype cycle

Thursday, February 12th, 2009

Does technology really matter ?

Often we do get calls from prospective clients who buzz about technology before deciding on software products for the healthcare sector. Typical questions include

  • Is your product built using eclipse or Visual Studio tool
  • Does your product use X or Y rdbms
  • Is your product a web based point of sale application
  • Do you provide unlimited customisation

What matters

  • Contribute to overall return on investment (Ask for value chart)
  • Improve hospital business processes – Process chart for hospitals
  • Enhance patient experience – Reduction in patient wait time
  • Have low cost of ownership (TCO) (thin client for eg; lower operating power)
  • Scalable to support the growth of the hospital
  • Secure enough to hold your valuable data
  • Transparent and ethical on the licencing aspects of the software
  • Constant updates and release upgrades -
  • Be affordable to hospitals in emerging nations – India
  • Zero maintenance cost for software vs cut and paste programming
  • Be self running as hospitals cannot afford dedicated IT departments
  • The software must guarantee return on investment

Posted in India, hospital, hospital software, patient, technology | No Comments »

Restructuring at a leading hospital in Kozhikode

Monday, January 19th, 2009

We were approached by the client to undertake a process revamp to the operations, as part of the overall brand building exercise, besides installing and implementing H.I.S replacing the 4th software service provider since inception.

Our team of experienced implementation specialists worked round the clock in hand holding the customer to bring about the transformation.

- Problem areas discovered in current software
  • Could not track visit and re-visit of out patients
  • No credit billing facilities (in patients / insurance)
  • No file system for tracking inpatient records
  • Lack of automated patient enquiry system
  • Lab results and bills had no checks and balances
  • No stock reports in pharmacy
  • No stock verification mechanism in the software
  • Unable to track company / supplier stock
  • Ability to edit stock as and when required
  • No expiry tracking feature
  • No consolidated reporting engine
- How we assisted the hospital in improving operations
  • Introducing best practices in hospital processes
  • Involving in hospital inventory stock taking
  • Changing hospital billing habits
  • Training operators for efficiency
  • Fine tuning admission and discharge procedures
  • Improving on inter department communications
  • Bringing accountability at cash counters
-  Benefits derived by the hospital after implementing SA-H.I.S (Phase 1)
  • Substantial improvement in department collections
  • Reduction in cost of serving the patient
  • Integration within department functions
  • Single point contact for patient
  • Improvement in hospital cash flow
  • Lowered hospital inventory
  • Improved patient satisfaction
The hospital is equipped with the latest IBM server running Windows 2003 and 20 Windows Vista workstations.

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Posted in case study, hospital management, hospital software, kozhikode, patient, windows 2003 | 2 Comments »

Moulana hospital for Clinical Decision Support System

Friday, November 14th, 2008

Moulana hospital, a leading 700 bedded multi speciality hospital based at Perintalmanna (hospital city, Kerala), has been successfully using H.I.S as a cost saving solution to run all patient touch point departments since 2001. The organisation is powered by fault tolerant dual linux servers running a combination of thick and thin client workstations to run the hospital management information system.

With the addition of newly built in patient infrastructure, the hospital is adding another 100 work stations to facilitate the following activities.

  • Clinical decision support system (CDSS) for nursing stations, wards and out patient clinics – reducing the risks associated with medical prescriptions and drug interactions.
  • Paperless document work flow automation – Real estate space savings and easy access of medical and other statutory records by physicians and administrators
  • Vendor rating system – Seamless purchase order process . right source, quantity,quality, price and time.
  • Supplier integration for pharmacy and stores purchase requisition using a secure and sophisticated remoting framework – Considerably reduces material requisition processes, improves deliveries, product quality and more effective Just in Time inventory.
  • Upgradation of patient workflow systems for better patient experience
  • Integration of servqual service satisfaction survey

Posted in case study, hospital management, hospital software, kerala, linux, satisfaction, servqual | No Comments »

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