Year established : 1999
No.of beds : 35
Specialities: Eye Hospital / Super Speciality Eye Hospital
2. Why did you choose Software Associates
We had tried three software providers and were not happy with post sales service. We were looking for some one who can bring in value through software into our practice. Came across Software Associates through web. We reached them and the initial interactions were good. But still we wanted to be doubly make sure and we made a trip to Kozhikode office. We interacted with their clients, end users and also found about their emphasis on quality product. Super post installation and support and above all extremely good work ethics. They were our obvious choice.
3. Software Associates is different..
a) Good Domain knowledge
b) Excellent Team
c) Quick grasp of subject
d) Least time that a client needs to spend to communicate to them – their domain knowledge
e) Clear Communications
f) Delivery of products on time and as required
g) We hear “yes” from them more number of times than from our earlier service providers.
4. Immediate benefits of installing SA-H.I.S
a) An excellent system of patient management
b) Predictable work in spite of staff rotations
c) Patient waiting time has reduced
d) Appointment system streamlined
e) Communication gaps of conventional system are fully eliminated
5. Administrative Benefits : Too good. I feel to have good control of situation.
a) Operating expenses : Hope to cut it down by 20 to 40%. It is early to comment now.
b) Accurate billing : A great benefit.
c) Lower Inventory : It may take 2 to 4 months.
d) Pilferage control : Yes. We have done it 100% . Peace of mind.
e) Monitoring : Very important benefit. While away, I feel too comfortable as my organization can be monitored easily through net, SMS.
f) Long term planning : The statistics and success and failure of our various projects can be
monitored through analysis and reports. Helps in long term planning.
6. Patient Satisfaction
It has created a ‘wow’ effect. They feel that they are being pampered after implementing
the patient flow management system. The document management system allows easy
access to past visit records.
7. Management Benefits
Happy patients, happy employees, a silent but fiercely competent H.I.S as the back bone of all this is truly an asset for management. Management gets all the important inputs from the data and can implement its vision through a systematic H.I.S.
8. Doctor Benefits
Patient data management, analysis of patient patterns, disease statistics, patient time monitoring, doctor efficiency monitoring. In brief within seconds to minutes, we get data at our desktop.
9. Organisation perception
An excellent decision of choosing Software Associates. They delivered beyond our expectations.
10. Which departments are most benefited
Nearly all departments.
11. Which departments are least benefited
We cannot think of any.
12. What would be approximate overall cost savings on using HIS in your organisation
It is a little early to comment on this now. May be after six months.
13. How much management time is saved every day
Yes, approximately 60 – 70%. We could not believe ourselves. It is simply peace of mind.
Why not when Software Associates can design something which can do so well !!
SA-H.I.S is powered by a Linux server
Dr. Y L Rajashekar
Posted in Software Associates, case study, document management, linux, peace of mind, sa-his, sms | No Comments »
