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SA-HIS Frequently Asked Questions

What is unique about SA-H.I.S ?

SA-H.I.S is all about cost savings, control, speed, flexibility and reliability.  The hospital software with a difference

 

Which version of SA-H.I.S is best suited for me ?

The version would depend on the economic benefits derived out of using various modules, the departments you wish to automate, the number of workstations that you wish to deploy and the overall budget for IT. We have a range of offerings for nursing homes, small hospitals, chain of clinics and mid size hospitals.

SA-HIS Express edition - Ideal for budget hospitals in the 25 - 75 bedded capacity

  • Out of the box solution for small hospitals.
  • Low cost of ownership.
  • One click installation kit
  • No additional resources need
  • Choice of remote and onsite implementation services.
  • 30 day money back guarantee
  • Over 50 power packed reports to monitor the health of your hospital
  • Bundle of 12 comprehensive modules
  • 1 year online warranty
  • Unlimited online support
  • Two product upgrades in a year
  • Health checkup insight report to help you take informed decisions
  • Remote helpdesk during regular office hours
  • 6 refund coupons for service failure guarantee

SA-HIS premium edition - For medium sized hospitals

SA-HIS enterprise edition - Suited for super speciality units

Hospital software Implementation skills

Implementing a hospital software effectively is no childs play. After detailed discussions with senior doctors and hospital owners, our business analysts provide insights into bringing about efficiency into your system. Our experienced customer facing personnel knows what they are doing as the average implementation engineer comes with  3+ years of onsite experience, armed with best practices in the healthcare industry to champion change management.  Read about hospital software implementation skills.

What kind of support is offered with SA-H.I.S?

SA-H.I.S comes with 180 days free support which is provided using permission based remote diagnostic tools. Additional support may be purchased. Software Associates provides each hospital client with their own personalised service section through our in house Customer Relationship Management (CRM) application. We offer a no questions asked Quality of Service guarantee for standard versions. Implementation of ERP software for hospitals in Africa and hospitals in Middle East are done using video tutorials and web enabled technologies.

Which is the largest and smallest SA-H.I.S implementation?

The largest SA-H.I.S client is a multi super speciality hospital with a bed capacity of 750, managing 1500 out patients, 150 admissions and discharges every day. The IT infrastructure consists of 172 thin client workstations connected to dual fault tolerant Windows 2008 servers running SA-H.I.S enterprise edition, holding a 60 GB database. The smallest SA-H.I.S  hospital software customer is a 15 bedded nursing home with a Windows 2003 standard server running SA-H.I.S lite edition supported by 8 Windows home workstations.

SA-H.I.S Total Cost of Ownership (TCO)

The financial aspects associated with selecting a cost saving hospital software solution for your organisation is of two fold nature viz a viz the cost of acquisition and the hospital software cost of ownership.  SA-H.I.S is built using open source technology, which implies that there are no hidden and expensive licence costs to be paid for the server operating system or the relational database management system (RDBMS such as Oracle, Sql-server etc). The technologies that we have chosen to build our products hardly ever requires any specialised hands to manage as they have been in use for over a decade, self tuning, tested at high volume installations, easy to maintain and low on hardware requirements when compared to prohibitively expensive products offered by enterprise class vendors.

How do I know if SA-H.I.S is right for my organisation?

SA-H.I.S is about providing hospital consulting and best practices that are relevant to your hospital. If you deal with multiple departments, suppliers and doctors... SA-H.I.S hospital ERP software is for you ! If you are tired of being bogged down by an obsolete software with no controls, which leads to labor intensive paperwork and inefficient inventory management or patient management, let SA-H.I.S do the work for you... and "modernize" your hospital business processes. With SA-H.I.S you will have a powerful cost saving software solution that will keep all your critical information at one secure location.

Electronic Medical Records (EMR) for hospitals

Electronic medical records are offered on a case to case basis with addon mobility features on iPpad and Android Tablet devices. There are however challenges in implementing EMR in the Indian scenario.

How long will it take to implement SA-H.I.S?

Typical SA-H.I.S implementation would take anywhere between 21 - 45 days depending on the number of modules being used. We guarantee on time delivery. Our hospital software training  sessions and online videos are available.

How many users can concurrently work on SA-H.I.S ?

SA-H.I.S is available in a 10, 15, 25, 50, 100 and 150 user licenses.

How secure is SA-H.I.S hospital software

SA-H.I.S data will be on your server (Linux or Windows 2008) and will also contain password authentication, and is as secure as any other client server application on the market today!

Can I integrate my existing accounting package into SA-H.I.S ?

Yes you can! There are 2 choices available to you and apply to all versions of SA-H.I.S 1.) Using TALLY ? No problem.  Click the sync button within SA-H.I.S and all your accounting data will be synchronized. 2) We can custom build a synchronization feature to fit into any particular accounting package. This will allow you to keep your accounting package active and current without actually having to migrate to a new system.

How much will SA-H.I.S cost me?

The pricing is dependent on the return on investment (ROI) and the cost savings that you derive out of SA-H.I.S hospital software and we have attractive payment options available depending on your needs.

Porting data from my old hospital software

We have a team of experts who are specialised in converting data from any format into SA-H.I.S so that your data accumulated over the years can be accessed through our application suite to completely discard the old application.

What about upgrades for SA-H.I.S ?

You are never stuck with a product like SA-HIS as our research and development  analysts are at constant work to bring efficient techniques into the software system.  Minor upgrades and patches are available as downloads from our website, offered free of charge. A separate upgrade charge will apply to cross version upgrades. For example, if you have version 3.0 you will receive a free upgrade unto version 3.9, however you may purchase version 4.0 when it is released

Is SA-H.I.S certified by any organisation ?

SA-H.I.S has been certified by IBM to run on their Linux servers. The certification was done from the Bangalore centre of IBM in 2001. SA-H.I.S is now certified by Microsoft to run under Windows 7 workstations.

SA-H.I.S vs others - Cost or features ?

Your purchase decisions are never made strictly on one or the other. The differentiating factor comes when you need to find a hospital software solution that fits your criteria for both. The difference with SA-H.I.S hospital ERP is you will not have to make your decision based on a compromise between the two. We offer you a range of innovative features and an uncompromising set of measurable economic benefits at a price that's unbeatable.

Hospital Consultancy

Building a new hospital ? Our team consists of an eminent panel of expert architects, NABH auditors, chartered accountants, strategic planners, human resource trainers and marketing consultants who can assist you in designing, building and commissioning small and medium size hospitals anywhere in India. Our web services division provides custom content management system and web portals using Microsoft frameworks such as Umbraco and Dotnetnuke for design companies across London, Singapore, New York and Seattle

Client site visit

We can arrange for client site visits so that you get first hand information on how our customers derive economic benefits. from using our products and services. Depending on your needs, the client relationship can be from 6 months to 20 years !!

Guarantee policy

Software Associates guarantees a Return on Investment. (ROI chart available on request)

SA-H.I.S sounds good, what's my next step?

Call, e-mail or write to us today! CALL ++91 928 720 1826 or any of our own offices located at Bangalore, New Delhi, Kochi, Trivandrum and Kozhikode. Schedule an online demo and one of our pre-sales consultants will be happy to assess your hospital requirements and provide you with a solution that suits your needs bundled with attractive payment options including financing and deferred plans.

sa-his - leading hospital information system which helps reduce cost and steamline operations, Kerala,India