Support wins new customers
SA-H.I.S helpdesk has a four level (voice, e.mail, broadband & onsite), well oiled and structured support policy which guarantees you zero downtime for your hospital ERP software. We have implemented a full fledged CRM application to log and monitor hospital breakdown calls on a daily basis and with the help of our dual provider line broadband based remote support, you do not have to worry about time and distances anymore. 98% of our customers are acquired through Word Of Mouth reference !!
Proactive preventive maintenance
24 x 7 teamviewer based remote support worldwide
24 x 7 emergency mobile helpdesk numbers
SA-H.I.S Quality of Service Guarantee
CRM application for logging and monitoring service calls
12 hour call escalation
24 hour call escalation
Helpdesk
24 x 7 e-mail support from support@hospitalinformationsystem.com