Hospital ERP software modules — 20+ integrated functions

FAQ — Vikas 2.0 Hospital ERP Software Modules

How do I reduce pharmacy stock wastage and medicine shortages in my hospital? Vikas 2.0’s pharmacy module uses AI demand forecasting to predict medicine consumption with 93% accuracy, drawing from up to 10 years of purchase history. It sends real-time WhatsApp and email alerts when critical stock runs low, and flags near-expiry items before they become a write-off.

How can I reduce patient waiting times in my OPD? The outpatient management module uses AI to give hourly predictions on patient flow, helping front office staff adjust queues, doctor schedules, and billing counters in real time. Hospitals using Vikas 2.0 have significantly reduced queue build-up during peak hours.

How do I make my hospital paperless and ABDM compliant? The EMR module digitises OPD and inpatient records with customisable clinical templates, ICD coding, and direct ABHA linking for ABDM compliance. Prescriptions, lab orders, and discharge summaries are all generated and stored electronically, accessible across departments from a single screen.

How can I stop revenue leakage from unbilled procedures and missed charges? The inpatient billing module automatically captures charges for procedures, bed occupancy, pharmacy dispensing, and lab tests as they happen — eliminating missed charges at the time of discharge. Insurance deductions, package billing, and credit limits are all handled within the same workflow.

How do I manage TPA and cashless insurance billing without claim rejections? The insurance module handles pre-authorisation requests, eligibility verification, claim document preparation, and submission tracking for all major TPAs. PMJAY and Ayushman Bharat packages are supported, with automated alerts flagging incomplete documentation before the patient is discharged.

How can I get better financial visibility across all hospital departments? The financial management module consolidates income, expenses, and departmental cost centres into a single view, with direct Tally sync, GST reporting, and audit-ready transaction logs. The MIS dashboard adds AI-powered predictions on revenue trends, pharmacy consumption, and equipment breakdowns with up to 90% accuracy.

How do I track medical equipment and surgical kits across my hospital? The fixed asset management module integrates with RTLS to give real-time location of surgical kits, linen, and portable equipment. Preventive maintenance schedules are automated, with alerts sent before service is due — reducing equipment downtime and improving OT readiness.

How can I manage my hospital across multiple locations with unreliable internet? Vikas 2.0 is built for online and offline use with low bandwidth consumption, making it suitable for branch hospitals, satellite centres, and facilities in areas with intermittent connectivity. Data syncs automatically when the connection is restored, with no manual intervention required.

How do I ensure my hospital passes NABH accreditation audits? Vikas 2.0 supports NABH requirements across modules — including structured discharge summaries, audit logging, dietary compliance tracking, MRD file tracking, OT documentation, and role-based access control. The system maintains a tamper-evident audit trail that can be exported for accreditation review.

How do I reduce administrative burden on my nursing staff? The nursing station module digitises bedside workflows — vitals charting, medication administration records, shift handover notes, and acknowledgement of doctor orders — from any browser-enabled device. This reduces paper-based tasks and gives treating doctors real-time visibility into patient status from their own screens.

What does the laboratory LIMS module do? Manages the full lab workflow — sample collection, barcode tracking, machine interfacing, result entry, and online report delivery via WhatsApp. It is NABL-ready with full audit trails and integrates directly with OPD, IPD, and pharmacy modules.

What does the operation theatre module do? Handles OT scheduling, surgical team assignment, anaesthesia records, kit and linen tracking via RTLS, and NABH-compliant OT documentation — all linked to inpatient billing for automatic charge capture.

What does the HR and payroll module do? Manages staff attendance, leave, duty rosters, and monthly payroll processing including statutory deductions — integrated with nursing and department modules so shift data feeds directly into payroll.

What does the patient discharge summary module do? Generates structured discharge documents with ICD coding, treatment summary, and follow-up instructions in NABH-compliant formats. Integrates with MRD file tracking to ensure physical and digital records are updated at the time of discharge.

What does the pre-registration and booking module do? Allows patients to book appointments online or at the counter, with WhatsApp confirmation, pre-registration forms, and automatic queue token generation — reducing front desk congestion at arrival.

What does the central stores module do? Manages hospital-wide inventory using the FIFO method, with wireless stock tracking, cycle counting, stocktake, purchase order management, and low-stock WhatsApp alerts to prevent supply disruptions.

What does the MRD file tracking module do? Tracks the physical location of patient files across departments using RTLS, with a digital movement history and audit trail — supporting NABH MRD compliance requirements.

What does the outpatient consulting module do? Gives doctors a single screen to view patient history, write prescriptions, order lab tests, and refer to specialists — with direct integration into pharmacy dispensing and lab sample collection workflows.

What does the patient care module do? Tracks vitals, nursing notes, care plans, and treatment progress across wards, with updates visible in real time to all treating departments and nursing stations.

What does the front office software module do? Handles patient registration, visitor management, token generation, and front desk billing — with real-time queue display boards and NABH-compliant registration workflows.

What does the central cash counter module do? Manages centralised cash and card collections with shift-wise closing reports, currency denomination tracking, and daily tallying — linked to all billing points across the hospital.

What does the hospital kitchen and dietary module do? Links diet orders from inpatient wards to the kitchen, tracks NABH dietary compliance, manages kitchen inventory, and schedules meal delivery — reducing manual coordination between nursing and kitchen staff.

What does the SMS and WhatsApp communication module do? Sends automated alerts for appointments, lab results, discharge summaries, inpatient bills, and critical stock levels — configurable per department and event type.

What does the system administration module do? Manages role-based user access, audit logging for Income Tax and NABH compliance, data backup schedules, and multi-location user configuration across branches and satellite centres.