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Indore Eye Hospital situated in Indore, Madhya Pradesh was started in 1961 to provide high-quality eye care to all sections of the community, especially underprivileged, rural, tribal, and urban slum dwellers at an affordable cost. Before the Netra software implementation, the eye care hospital was completely run by a manual system from registration, billing, Optometry and doctor work-up, stock management, report preparation, and so on. After the Netra software was implemented the whole system become digitized and fell into the most optimized management process. The various benefits enjoyed by the Indore Eye hospital through the Netra implementation include:
Physical file systems and manual entries are completely avoided so they could solve the file missing issues and reduced employee workload.
Cost reduction and control
Netra implementation helped the hospital to cut costs by avoiding physical MRD, data-driven purchase and effective workforce allocation.
Optimize process flow
Netra enhanced optimum process flow in the hospital that reduced patient wait time significantly across various departments.
Hassle-free financial management
Hassle-free cash tallying process and financial management due to the availability of accurate bill reports at the end of each day.
Management Information System
Availability of relevant MIS reports for management for the purpose of Business analysis and right decision making. Central head dashboard for quick business and process analysis.
Complete transparency and control
Well defined procedures ensuring transparency for inpatient processing across all departments. A unique login system for every user requiring more accountability in work and ensure management control.
Effective interdepartmental communication
Facilitate proper internal communication between departments on functional and general issues through color code indications and quick messenger system.
Patient SMS communication
SMS interfacing provision facilitates a well-managed appointment system and supports hospital marketing efforts.
Physical records integration
Easy attachment of procedure reports and images ( eg. A-scan, OCT, Fundus) to relevant patient data through software. Old patient case sheets also got scanned and attached in the MRD module. Digitalization helped them with saving MRD room space.
Quick patient response
Easy retrieval of the patient visit details and patient history within no time and facilitate quick response to customer queries.
Netra helps for easy processing of insurance patients and effective bill settlement. Follow up became easier.
Tightly integrated modules to support camp patient activities and camp Surgeries.
Effective stock management system
The centralized stock management system that facilitates effective stock transfer between departments and easy PO and GRN preparation.
Read about Netra case study in Kerala