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Netra Success Story

October 20, 2019Amarendra Reddycase study, Eye hospitals

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Smart Eyecare hospital software. Patient experience management,  AIOC 2020 venue, dates, location, booking Indore

Sunpharma selected Netra Software for implementation at 50 eye care centres across India.

Indore Eye Hospital situated in Indore, Madhya Pradesh was started in 1961 to provide high-quality eye care to all sections of community, especially underprivileged, rural, tribal and urban slum dwellers at an affordable cost. Before the Netra software implementation, the eye care hospital was completely run by a manual system from registration, billing, Optometry and doctor work-up, stock management, report preparation and so on. After the Netra software was implemented the whole system become digitized and fell into the most optimized management process. The various benefits enjoyed by the Indore Eye hospital through the Netra implementation include:

Workload reduction.

Physical file system and manual entries are completely avoided so they could solve the file missing issues and reduced employee workload.

Cost reduction and control.

Netra implementation helped the hospital to cut costs by avoiding physical MRD, data-driven purchase and effective workforce allocation.

Optimize process flow

Netra enhanced optimum process flow in the hospital that reduced patient wait time significantly across various departments.

Hassle free financial management

Hassle-free cash tallying process and finance management due to the availability of accurate bill reports at the end of each day.

Management Information System

Availability of relevant MIS reports for management for the purpose of Business analysis and right decision making. Central head dashboard for quick business and process analysis.

Complete transparency and control

Well defined procedures ensuring transparency in patient processing across all departments. A unique login system for every user requiring more accountability in work and ensure management control.

Effective interdepartmental communication

Facilitate proper internal communication between departments on functional and general issues through color code indications and quick messenger system.

Patient SMS

SMS interfacing provision facilitates a well-managed appointment system and supports hospitals marketing efforts.

Physical records integration

Easy attachment of procedure reports and images ( eg. A-scan, OCT, Fundus) to relevant patient data through software. Old patient case sheets also got scanned and attached in the MRD module. Digitalization helped them with saving MRD room space.

Quick patient response

Easy retrieval of the patient visit details and patient history within no time and facilitate quick response to customer queries.

Insurance management

Netra helps for easy processing of insurance patients and effective bill settlement. Follow up became easier.

Camp management

Well integrated modules to support camp patient activities and camp Surgeries.

Effective stock management system

The centralized stock management system that facilitates effective stock transfer between departments and easy PO and GRN preparation.

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Software Associates is a 29 year old company with established IPs in healthcare and logistics industries. It has catered to the IT requirements of global health organisations like Sun Pharma, Emannuel Health Association, Bomu Healthcare etc. We partner leading vendors such as Dell EMC, Omron and Softbank to provide patient experience management solutions.

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