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Hospital software Helpdesk support – Our client’s business continuity is more important for us and we are actively listening and responding to them during each conversation. A mix of the right skills and technology with customer support service measures are already implemented to ensure a seamless experience and service excellence for our valuable clients. A reliable hospital software company !! Excellent eye hospital software.
We are pleased to announce that we maintain a 100% support ticket closure rate every week, especially in this era. With a well-devised execution plan and a customer-focused service team, all complaint tickets raised from the customer front were successfully closed on time. We are also working on the next release of EMR software.
A reliable hospital software company with Helpdesk support
We are also undertaking various add-on service programs during this period like periodic preventive maintenance exercises, online training for multiple hospital users, and so on. This will help to optimize the usage of the system and derive the maximum benefits guaranteed by Netra. We are also in the process of releasing our new Web EMR and enhancement versions in the mid of this month as part of well-oiled and structured product roadmap policies and tightly integrated hospital software modules.
And if you need additional customer support, we have 8 emergency customer service lines now allowing us to maintain 24 x 7 coverage for our valuable customers spread across 18 states in India, Africa, Myanmar, and the Maldives.
Our East Africa operations are based out of Rwanda for healthcare, logistics supply chain logistics.
Call us for more information. Stay in touch with our hospital software Helpdesk support and help desk operations update to ensure interrupted assistance from us.