#1 hospital ERP software India

Our web-based patient portal is a secure website that allows patients to book appointments, bill payments etc. Some basic features of our patient portal include:

• Appointment scheduling and reminders: Patients can schedule appointments, receive reminders and manage their appointments online.
• Patients can view and download their appointment status, test results, medication lists etc
• Billing and payment: Patients can view their billing statements, make payments, and manage their billing information.
• Feedback and surveys: Patients can provide feedback and participate in surveys to improve the quality of care provided by healthcare providers.

The enquiry desk provides general information about the Patients visit details/Admitted patient details/Doctors availability/services offered and Current room status dashboard.

Our hospital booking system helps patients/hospital staff’s to book appointments with doctors or specialists, at hospitals or clinics. The basic features of our hospital booking system typically include:

• Vikas 2.O booking module allows patients to schedule appointments online or over the phone, and hospital staff to manage appointment slots and reschedule/cancel appointments as needed (As per their convenient date and time).
• Block the booking of a doctor when she is out of station
• Doctor profiles: The system displays profiles of doctors, including their specialties, qualifications, availability
• Reminder notifications: The system sends automated reminders to patients about their upcoming appointments, follow-up visits, or tests.
• Separate token numbering system for morning and evening shifts
• Assign starting token numbers to handle emergency cases
• Searching on various parameters in case the patient forgets the id card.
• Collection of booking fee at the time of booking or registration.
• Assists in front desk telephonic booking.
• Providing doctors with appointment updates on Android Smartphone’s and tablets
• Integration with digital signage systems for hospital out-patient communication
• Self-service web booking with token allotment

Our hospital front office system typically includes the following features:

Patient registration: This feature allows hospital staff to register patients, capture their personal information (Patients provide personal information, such as their name, age, contact details, and insurance information), and create a unique patient record.

• Insurance verification: This feature allows staff to register a patient’s under insurance coverage and eligibility for services, and to submit insurance claims for approval.
• Patient check-in: This feature allows patients to check in for their appointments, and staff to confirm the appointment, collect various registration fees, and update patient records as necessary.
• Registration billing and payment processing: This feature allows staff to generate and send invoices to patients or insurance companies, and to receive and process payments.
• Reporting and analytics: This feature allows staff to track key performance indicators (KPIs) such as patient volume, revenue, and staff productivity, and to generate reports to help hospital management make data-driven decisions.
• Security and compliance: This feature ensures that patient data is protected and the system is compliant with regulations such as HIPAA, GDPR, and other applicable laws.
• Easy to generate doctor and consultant-related financial information
• Schedule doctor timings on visit, duration, days
• Configure patient visit validity on parameters such as visit, duration and admission
• Manage multiple and cross consultation during visits
• Reduce rush at front office during peak hours
• Allocate appointment priorities for emergency cases
• SMS enabled patient registration system
• Synchronize web booking data with the registration module

Advances OP – Our outpatient advance amount collecting systems typically involve collecting payment from patients prior to providing medical services. This practice is commonly referred to as “prepayment” or “advance payment.” There are several reasons why hospitals may use advance payment systems, including reducing the risk of unpaid bills, improving cash flow, and decreasing administrative costs associated with billing and collections.

• Real-time bed management (Admission): Staff can view real-time bed availability and assign beds to patients based on their needs, ensuring efficient use of resources and minimizing wait times.
• Patient triage: Patients are assessed and prioritized based on the severity of their condition or illness, ensuring that those in the most urgent need of care receive it first.

Our EMR (Electronic Medical Record) system is a digital version of a patient’s paper chart, and it can include a wide range of features to help healthcare providers manage patient data more efficiently. Here are some common features that and our EMR system offer:

• Patient demographics and Vitals: This includes basic information about the patient, such as their name, age, gender, address, and contact details.
• Medical history: This includes information about the patient’s past medical conditions, surgeries, hospitalizations, allergies, and medications.
• Progress notes: This feature allows healthcare providers to document their observations, assessments, and treatment plans for each patient visit.
• Lab results: This feature allows healthcare providers to view and manage the results of laboratory tests, such as blood work, urinalysis, and imaging studies.
• Radiology images: This feature allows users to view and manage medical images, such as X-rays, CT scans, and MRI scans.
• Medication management: This feature allows healthcare providers to prescribe medications, monitor medication orders, and track medication administration. 
• Orders and referrals: This feature allows healthcare providers to place orders for tests, procedures, and referrals to other healthcare providers.
• Clinical decision support: This feature can provide healthcare providers with reminders, alerts, and other decision-making tools to help guide patient care(ICD-11)
• Quality reporting: This feature can help healthcare providers track and report on key quality measures, such as immunizations, cancer screenings, and chronic disease management.

Our Inpatient care system is a system used by hospitals to manage the care of patients who are admitted to the hospital for treatment. The system typically includes electronic health records (EHRs) that track the patient’s medical history, medications, laboratory results, and other important information related to their care.

This system helps healthcare providers manage patient care more efficiently by providing real-time access to patient information. This information can be used to improve the quality of care, reduce medical errors, and ensure that patients receive appropriate treatment.

Some of the key features of our Inpatient care system include:

• Electronic health records (EHRs) that provide real-time access to patient information.
• Computerized physician order entry (CPOE) that allows doctors to enter orders for medication, laboratory tests, and other treatments electronically.
• Medication administration record (MAR) systems that track when medications are given to patients and by whom.
• Patient monitoring systems that track vital signs and other important data to help providers make informed decisions about patient care.

Inpatient EMR Benefit Scenario

• Complete information about patients at the point of care
• Get rid of hectic inpatient file management
• Better clinical decision making by integrating patient information from multiple sources
• Coordinated healthcare delivery and improved patient outcomes
• Reducing costs through decreased paperwork
• Ensures the privacy and security of patient data

Overall, this Inpatient care system takes an important role for improving the quality and safety of patient care in hospitals.

Inpatient Analysis– This system is designed to help hospital management to understand the current IP outstanding, OP&IP patient flow analysis, Bed occupancy rate, Re-admission rate, Average length of stay and the Cluster occupancy dashboards.

Discharge Bill Processing

Our discharge bill processing system is designed to manage the billing and insurance claims processing for patients who are discharged from a hospital. The system helps to automate the billing process and streamline the insurance claims process, ensuring that patients and healthcare providers are reimbursed for their services in a timely and accurate manner.

Some of the key features of discharge bill processing system include:

• The system allows for the efficient management of patient demographics, insurance information, and other relevant details to ensure accurate billing.
• Charge capture and coding: The system enables the capture of charges for services provided during the hospital stay and assigns appropriate billing codes based on the nature of the service.
• Claim generation and submission: The system generates and submits insurance claims to the relevant insurance providers and tracks the status of claims until they are paid.
• Payment processing: The system processes payments from patients, and other third-party payers and updates the billing and payment records accordingly.

This hospital discharge bill processing system can significantly improve the efficiency and accuracy of the billing process, reduce errors and rejections, and accelerate the payment cycle for healthcare providers.

Discharge Status Update

The discharge status update system is a system used by hospitals to track and manage the discharge of patients. The system typically includes a set of processes and procedures that hospitals use to ensure that patients are discharged safely and efficiently and that their ongoing care needs are met.

Some of the key features of the discharge status update system include:

• Patient assessment: The system may include a standardized process for assessing the health status and care needs of each patient prior to discharge. This can help ensure that patients are not discharged prematurely or without adequate support.
• Documentation: The system may include a standardized process for documenting the discharge process, including discharge instructions, medication lists, and other relevant information.

Overall, this discharge status update system is designed to ensure that patients receive safe, effective, and coordinated care throughout the discharge process and beyond. By implementing this system, hospitals can improve patient outcomes, reduce readmissions, and enhance the overall quality of care they provide.

BILLING

This hospital department billing system that manages the financial transactions of a hospital’s various departments. It is designed to automate the process of billing patients and insurance companies for medical services provided by the hospital.

This system typically integrates with the hospital’s electronic medical record (EMR) system to capture patient information and the medical procedures performed. This information is then used to generate invoices and claims for payment.

Some of the key features of department billing system include:

• Strong audit measures for daily collection and reporting
• Measure and improve on patient wait time
• Specify plans for shareholders, employees and corporate houses
• Peak time billing efficiency matrices
• Maintain billing categories such as cash, cheque, account and credit card
• Integrated with payment counter and accounts
• Define group concessions and exceptions
• Single menu for all billing activities
• Insurance verification and eligibility checking

This department billing system can help improve the accuracy and efficiency of the billing process, reduce errors, and ensure timely payment for medical services provided by the hospital’s various departments.

Bills Analysis

Our Vikas2.O Bills Analysis system will provide a comprehensive and accurate breakdown of the charges associated with a patient’s treatment, including fees for services, medication, and supplies. This information is presented in a clear and concise format that is easy to understand and navigate for the hospital management/staff’s.

In addition to providing detailed billing information, This Bills analysis system also include features such as payment tracking, Detailed dashboard etc. This system also offers multiple filters and search options to help users quickly find the information they need. Overall, the primary goal of this Bills analysis system is to help healthcare organizations streamline their billing processes and ensure that patients are accurately billed for the services they receive.

• Summary of Charges: A breakdown of the charges associated with a patient’s treatment, including fees for services, medication, and supplies.
• Payment Information: Details about payments made by the patient, insurance company, or other third-party payer.
• Billing Status: An overview of the billing status for each charge, including whether it has been paid in full, partially paid, or is still outstanding.
• Export Options: The ability to export billing data in various formats, such as PDF, CSV, or Excel, for further analysis and reporting.

Our laboratory management system typically includes a range of features to help manage laboratory operations and improve patient care. Some key features of this system include:

• Test order management: The system should support electronic test orders, including the ability to generate and track lab orders, test requisitions, and other forms.
• Sample tracking: The system should track the location and status of lab samples from collection to analysis to disposal, to ensure accuracy and prevent errors.
• Workflow management: The system should provide tools to manage lab workflows and automate processes, such as sample routing, result reporting, and quality control.
• Test result reporting: The system should provide easy access to test results and allow for automatic notification of abnormal results or critical values.
• Inventory management: The system should track and manage lab supplies, reagents, and equipment, including ordering, receiving, and tracking inventory levels (Drastic reduction in kit and reagent wastage).
• Quality control: The system supports quality control measures, including tracking and reporting of proficiency testing and adherence to regulatory standards.
• Integration with other systems: The system should integrate with other hospital systems, such as electronic health records, to provide a seamless patient experience and improve communication between departments.

Our pharmacy and store management system typically includes a wide range of features to manage the inventory and dispensing of medications and other medical supplies. Some common features of such a system include:

Purchase Order

This system allows for the creation and tracking of orders for medications and medical supplies.

• One clicks generation of purchase orders for products below re-order level
• Product margin analysis for suppliers and brands
• Classification under manufacturer, generic name and chemical composition
• Tracking of purchase orders, schemes and prices

Goods Received Note

Our GRN (Goods Received Note) entry system is typically designed to help hospital staff manage the inventory of supplies and equipment received from suppliers. Some of the features that such this system includes are:

Stock Transfer

Our hospital store stock transfer system for managing stock transfer to different outlets is including the following features:

• Stock tracking: This system will track the hospital store’s stock levels and provide real-time updates on stock availability, including the quantity and type of items in stock.
• Inventory management: This system will manage the inventory and enable the hospital store to transfer stock from one outlet to another easily.
• Barcoding and scanning: This system incorporates barcoding and scanning technology to streamline the stock transfer process and ensure accurate inventory tracking.
• User access control: This system has user access controls to restrict access to authorized personnel only and ensure that the stock transfer process is secure.

Material Analysis

Our hospital inventory Material analysis system helps hospitals to manage their inventory of medical supplies, equipment, and medications. It provides various features that help hospital staff streamline their inventory management workflows, optimize inventory levels, and reduce waste. Some of the key features of our Material analysis system may include:

• Automated Inventory Tracking: Material analysis system tracks inventory levels and usage automatically, reducing the need for manual tracking and improving accuracy. It helps hospitals keep track of stock levels in real-time and make informed decisions about inventory management.
• Barcode Printing: Barcode printing features allow hospital staff to scan inventory items quickly and accurately, reducing errors and saving time. It helps hospitals manage their inventory more efficiently and ensures that supplies and equipment are in the right place at the right time.
• Inventory Optimization: This Inventory optimization features help hospitals maintain optimal inventory levels by analyzing usage patterns and forecasting demand. It helps reduce overstocking and stock outs, which can lead to waste and inefficiencies.
• Supplier Management: Supplier management features allow hospitals to manage their relationships effectively. It helps hospitals negotiate better prices, track delivery times, and ensure that they have access to the supplies and equipment they need when they need them.