Guaranteed Return on Investment (ROI) is the major advantage of using our hospital management solution. With proper usage of hospital ERP systems, return on investment can be achieved in less than 6 months. This ensures optimization of processes, bringing control patient workflow matrices, administrative procedures & overall cost reduction. Our integrated modules enhance operational efficiency; provides single window hospital MIS reports and data analytics for unparalleled control over financial transactions.
VIKAS edition is a full-fledged Hospital ERP systems from Software Associates, among the leading healthcare IT solutions available today for Christian Mission, charity, cooperative, nursing homes, and chain of clinics in India to manage growth, reduce costs, optimize processes, improve patient satisfaction and statutory compliance. SA-VIKAS helps hospitals bring differentiation inpatient experience and safety.
Hospital ERP systems Implementation
The renowned ERP implementation team of Software Associates brings the expertise in 300 + successful installations across 18 states in India. This strong team holds a record for on-time delivery with-in the budget and guarantees all our customers the same. The right implementation process developed by Software Associates IT Pvt ltd uses a dynamic assessment framework that provides a structured approach to assess your hospital performance, understand the functional gap and determine the solution that will fit your organization better. Once the right solution is selected the implementation team follows a step by step process for the successful delivery of the solution.
Our hospital ERP systems allow doctor/ Christian mission and charity hospital owners to enforce Management Control Systems for ease of administration, adherence to ethics, cultural fit and drawing well-defined boundaries to empower employees to provide the best of patient experience – the reason why our list of hospital clients are growing every year.
Superlative Help desk and support
We have been clocking 93% call closure during the OND 2019 quarter. Hurray !!
Software Associates are known for reliability and offer all its customers lifetime support. Our customer support division houses dedicated engineers who are ready 24/7 to answer your queries and assist you to solve any technical issues. Our support assistance includes an Online support request system, Teamviewer based remote support (IST / East Africa), 24 x 7 emergency mobile help desk numbers, 12-hour call escalation, 24-hour call escalation, Telephonic, E.mail, Broadband, and Onsite.
We go a step further to ensure that our customers’ satisfaction to make ourselves accountable for services. The service level agreements by Software Associates guarantees service to all our customers.
Product & hospital Process Innovation
We understand that our customers are constantly facing challenges due to changing patient markets, experience expectations, government policies, and competition. Hospitals these days are forced to innovate, improve efficiency and better their services to stay afloat in the market. With Software Associates you have a long term association with the right technology partner who constantly thrives to bring in advancements in hospital information technology such as patient workflow, social distancing, asset tracking workgroup monitoring, Indoor Air quality monitoring
What we bring to you
Trust: 300+ doctor-owned hospitals use our ERP software solution since 1991 (India, Africa, Asia Pacific)
Futuristic: Environment monitoring, indoor asset tracking & patient workflow matrices
Growth: Transforms your departments to profit centers and lowers costs.
Faster Delivery: Phased implementation approach and structured training makes delivery fast and on time.
Low Cost of Ownership: Runs on power-saving devices and built with open source tools.
Compatibility: Supports cross-platform Linux and Windows 2012 server onwards.
Scalability: Robust architecture to support hospital utility – beds and satellite centers.
Efficiency: Low maintenance and power consumption using Linux / VXL thin client terminal.
Flexibility: Provides flexibility in configuration and operational levels.
Aligned: Regular product updates to sync industry best practices.
Lightweight: Use of standard broadband services for satellite and remote connectivity.
Guaranteed Service: Service Level Agreements for process compliance, Online self-service request, and chat portal, ZERO downtime / 24 x 7 business continuity guarantee.
Superlative Support: Lifetime support provided through the support portal, telephone, e-mail, and permission-based remote login support. (Covid19 helpdesk update)
Performance: Self-tuning and diagnostic techniques, to ensure round-the-clock operations, Automated testing tools and methodologies to warrant zero defects.
Usability: User-friendly interface makes ordinary people manage the software and IT infrastructure. Increases staff efficiency and saves time on OP registration.
Stability: High volume transaction of the largest recorded outpatient visit is 1300, Open-source relational database (1+ Terabyte / 3000 concurrent users), a technology capable of supporting up to 300 workstations, and users.
Mobility: EMR software compatible with handheld devices.
Ready to Use: The tried and tested modules can be integrated within 30 days of making the ERP ready use.
Call us to know more about reliable and dependable hospital ERP systems.