Maintenance software for hospitals
Maintenance team in manufacturing and services industry gets calls from across departments. Front office, rooms, nursing stations, paint shop, stores inventory, shop floor, operation theatres, power room, laundry etc. Managing and prioritising troubleshooting calls are not an easy task for any manager. Our help desk and support ticketing system is apt for manufacturing industries, services sector such as healthcare and hospitality to implement a well structured approach in resolving maintenance related aspects.
Maintenance ticketing system
- Tickets can be assigned to users (and technicians can view all tickets assigned to them).
- Tickets support states (new, active, pending, closed, etc) and priorities (low, normal, high, critical, etc).
- Configurable email notifications for new and updated tickets.
- Email integration allows tickets to be created and updated via e.mail, with support for attachments.
- New support technicians can be automatically created.
- Help desk Ticket properties can be updated via e.mail
- Highly configurable client and user ticket overviews, highlighting tickets that haven’t been updated for a long time.
- Fully integrated with search functionality, technicians can only search for tickets they have access to.
- Supports an unlimited number of clients, each with their own configuration and access permissions.
- Access maintenance pending calls on smart phones and tablets
Maintenance ticketing & wireless sensors
Our ticketing system can be integrated with wireless sensors, that will transmit vital statistics on facility operating environment. The wireless sensors can be retrofit on legacy equipment to bring asset intelligence features.
Call for a demo of our maintenance management software solutions hosted in cloud platform.