Hospital front office management

Rapid urbanisation and increased consumerisation has resulted in higher levels of awareness and demand for services among patients and their dependents at hospital front office.

The hospital front office management module is the gateway of SA-HIS hospital ERP software. Allows easy flow of out-patients, managing departments efficiently, patient appointments, doctor schedules, medical records etc to help to reduce queuing at the clinics and optimize the hospital resources deployed to serve patients.

• Easy to generate doctor and consultant related financial information
• Schedule doctor timings on visit, duration, days
• Doctor out of station alerts
• Integration of visit information with out-patient consulting
• Manage multiple and cross consultation during visits
• Exhaustive query system for easy retrieval of patient information
• Reduce rush at front office during peak hours
• Allocate appointment priorities for emergency cases
• Configure patient visit validity on parameters such as visit, duration and admission
• SMS enabled patient booking system with alerts
• Patient SMS reminder alerts on appointment

Add on (Vikas)

• Cloud ready Patient portal
• Operator matrices to understand peak hour patient flow
• Integration with hospital data analytics services
• Web interface for consulting doctors to view appointment schedules
• Third party Android app for patients to make direct appointments
• Synchronise web EMR data with pre-registration module
• RFID enabled patient tracking solution for improved workflow
• Interfaces with Digital Signage equipment for patient communication

 Patient care management >>