Monitoring patient experience
Patient experience, Hospital, and patient safety, compliance, staff productivity, physical distancing, and preventive maintenance are integral aspects in the new normal. Our smart hospital solution is a unique blend that combines the power of cutting-edge hardware along with our IOT platform in order to help our clients achieve various benefits across their health care operations. These offerings can be broadly classified into segments from a hardware perspective.
The 1st segment is the Hospital Indoor Positioning System which as the name suggests is an asset tracking solution that is tailor-made to cater to the health care sector.
One major advantage for your hospital would be the improved productivity of your staff, which can ensure by looking into the insights provided by intelligent reports that are generated by our platform.
The product also helps you to track your high-value assets like ECG machines, Portable ventilators, and other such lifesaving equipment and also aids you to optimize its utilization seamlessly throughout different departments of your hospital.
The key benefits of this solution include, enhances patient experience & safety, seamless integration with existing ERPs, improve staff behaviour & productivity- Added benefits for maintenance and facilities management, advanced features to ensure physical distancing, reduce theft & abuse of equipment, and reduce loss of medicine due to environmental aspects.
Enhancing patient experience management and hospital safety
According various reports published globally, one major deciding factor concerning patient experience is that of patient wait time. Increased patient waiting time could not only hinder patient goodwill but can also turn out to be fatal in unfortunate cases. Our platform is capable of analyzing the position data received using our Bluetooth sensors and alert the concerned personnel in case of deviations from standard waiting times. This also gives your customer a feeling of personal and dedicated treatment hence improving their patient experience at your facility.
Benefits for a facility management & maintenance crew
Environment parameters like air quality, temperature, pressure can now be monitored on a 24×7 basis with the help of our smart hospital modules to keep a well oiled preventive maintenance plan. Reports from such modules can play a major role in ensuring proper storage conditions of life-saving medicines, organs, and serums. This in turn guarantees reduced spoilage of blood, vaccines, organs, medicines, and other such serums whether it be at your pharmacies, blood banks, or any other storage facilities. Such reports also act as a boon during accreditation inspections revolving around various health care regulatory bodies.
Our modules also provide reports on visits made by housekeeping staff helping the management to keep up health and hospital safety standards within the premises. Movement matrices of staff are also provided by the platform which will help notify those in charge, regarding any violations or deviations from the daily routine of the workforce. Alerts and notifications are sent in case staff or worker moves into restricted areas of the hospital.
Reducing thefts and misuse of equipment
Ensure availability of portable medical equipment in causality, emergency wards and operation theatres. Timely alerts will be sent to the concerned person in case any equipment moves out of its designated zones. Alerts will also be initiated if the equipment moves into restricted zones within the facility.
You can also ensure equipment usage by the right personnel and notifications to concerned departments are made if the equipment is being handled by unauthorized personnel. This is done by a unique grouping provision enabled on our platform which enables those in charge to assign user privileges to authorized staff members. Add-on features that enable optimal usage of valuable equipment are also made available on the platform.
Hospital workflow – Improving staff productivity
Our smart hospital software modules and solutions have been designed keeping in mind the workforce in the health care sector. These solutions come with features that help your workforce adhere to hospital protocols and standards as they go about their daily routine at the facility. The staff is also provided with wireless sensors that help map their movement across various zones within your hospital premises. Our platform is able to analyze this position data in order to provide concerned personnel with reports that could help them optimize workforce activities and improve their productivity. For example, one such report generated is the number of visits made by members of the workforce to various departments and also duration records of such visits. Again any deviation from standard conditions results in alerts being sent to the concerned personnel in order to take corrective measures.
Our solution is also capable of assigning workflows to various members of the workforce including nurses, housekeeping, and maintenance personnel helping them to adhere to hospital protocols and health standards that are globally accepted.
Physical Distancing & Contact Tracing
Physical distancing is ensured by limiting the number of patient, bystanders, medical staff in different zones at various time intervals. If the accepted number of people in a particular zone increases, notifications are sent to those in charge in order to take the required corrective measures. This provision empowers your hospital with improved infection control mechanisms hence keeping your hospital on par with international standards.
In the unfortunate scenario of a visitor of staff turning COVID19 positive, movement matrices provided by the platform can be utilized to account for contact tracing hence helping people who may have come in contact with this person to go in to quarantine reducing chances of community spread.
Another added advantage is the ability to keep a check on staff discipline thanks to the movement matrices which can be generated from our platform. Such reports are available in day-wise, weekly, or monthly formats which can be easily customized and tailor-made to suit your requirement.
Asset tracking, repairs & preventive maintenance
Another major pain point we have been able to recognize that concerns the workforce is that of the time taken to locate assets such as stretchers, wheelchairs, and other portable equipment within the hospital premises. We can assure you that this will be a thing of the past once our systems are in place which is capable of providing location information of such assets including life-saving assets such as portable defibrillators and so on. This feature not only improves your workforce productivity but also promises to give you a 13% increase in man-hours. Occupancy information from these indoor tracking devices can be utilized to allocate necessary resources to these zones. These practices help to shave off operational costs by dialing down on electricity consumption across your facility. Read about hospital preventive maintenance plans.
Our robust integration capability enables for seamless integration of our smart hospital solutions with your existing hospital ERP products hence dispensing any concerns you may have with regard to onboarding a new solution at your end.
Hospital Indoor air quality can help reduce Covid19
The 2nd segment of our offering is that of the environment monitoring solution which ensures optimal environment conditions within various departments of the hospital. The ability to do this, believe it or not actually goes a long way in improving safety standards within your hospital. Indoor Air Quality modules come in handy even in the pharmacies to help maintain medicines in stable conditions hence ensuring to reduce costs incurred due to loss of medicines, and other environmentally sensitive serums and organs that are stored here.
Call us to know more about Vikas, smart hospital software solutions for improved patient experience management, safety and staff productivity.