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EMR 2.0 & patient centric care

October 13, 2020PresalesSA-HIS

Netra - EMR 2.0 patient centric care - Eye Hospital Management Software | Ophthalmology EMR System

A new report from the National Academy of Medicine states that on average doctors and nurses spends 50% of their workday processing EMR screen instead of treating the patient !!! Time for patient centric solutions.

Though advantageous than paper-based processing some EMR software consumed more time of doctors that they have to dedicate for patient-centric care. As revealed by various doctors, 45% of a typical 10-hour doctor’s duty most times is devoted to data recording than patient care. So what is the effect? As interactions with patients get decreased, it builds room for patient dissatisfaction. This results in severe effects in the form of rumors on poor service, a decrease in the patient footfall, and thus a fall in revenue flow, and so on.

Netra EMR 2.0 – Investing In patient centric Care

Keeping these pain points in mind, We recently launched our Netra EMR 2.0. A revised Opthalmology EMR system designed by the ophthalmologists for the ophthalmologists. During the initial development stage itself, our team focused more on designing an EMR that improve doctor-patient interaction seamlessly by leveraging the latest technologies. No surprise! It has resulted in, we successfully signing off the new version of Netra EMR 2.0 implementation in 14 locations across 9 states within 6 months, especially during this pandemic.

As patients become more active healthcare consumers, they want to have stronger engagement with their providers. Netra EMR 2.0 is integrated with our Telemedicine and Patient Portal modules to enable greater communication and connectivity between patients and hospitals. When you are more connected with the patients, they feel more empowered and engaged in their care, which can improve their health outcomes. When patients believe their doctors are accessible, their satisfaction goes up and this makes them more likely to recommend the practice to others, thus expanding a hospital’s reach and influence. So most healthcare organizations are now focusing to adopt a new business model for their medical services as part of the Healthcare Uberisation.

It is obvious that as part of new business models and when a healthcare organization wants to strengthen their balance sheets, they can either cut costs or increase their revenue potential. Although pursuing both options is probably wise. The good news is that it may be easier than you think. Adopting Netra EMR system enhances the reliability and consistency of hospital activities, and thereby helps the organization to make meaningful strides in increasing the amount of revenue flow coming into the hospital.

Within a short span of time post-implementation, our solutions have already proven ROI among our clients in different locations. Netra system imparts a positive return on your financial investment through savings on drug expenditure, improved diagnostics efficiency, upgraded data recording, flexible and fast billing services, enhanced operational efficiency, and so on.

As per a recent study conducted among our clients, 79% of the hospitals found that their practice functions more efficiently after implementing Netra EMR, 68% of providers see Netra EMR 2.0 as an asset to support hospital growth plan, 75% see a drastic reduction in patient waiting time, 82% report that sending prescriptions electronically (e-prescribing) saves time and increased revenue and 70% report enhances in data confidentiality.  

Getting your money’s worth out of your EMR vendor is crucial to making sure your hospital is provided with a solution that can keep all clinical, operational, and financial processes running smoothly. However, finding the right vendor is about a lot more than just buying a hospital software. You might need to take a close look at the kind of company you are choosing as well. Selecting a software vendor is a commitment to a long term relationship, and like in any business, choosing the wrong partner can mean frustration and trouble down the line.  

Healthcare organizations should be able to rely on their IT provider, no matter what.  But especially during the COVID crisis with lockdowns in place, many healthcare organizations felt abandoned by their IT vendors and most of the support calls to the vendors remain unanswered. While selecting an IT vendor it is very crucial to look at vendor performance in the industry and key performance matrices like implementation and support mechanisms. This means knowing what to look for beyond just the software 

At Software Associates – It’s about integrity and reliability. It is our great pleasure to announce that we are maintaining a 100% support ticket closure rate every week especially in this era. With a well-devised execution plan and a customer-focused service team, all complaint tickets raised from the customer front were successfully closed on time. Above all things, our client’s business continuity is more important for us and we are actively listening to them during each conversation.

If you are keen on looking at how well our EMR 2.0 solution benefits in your Eyecare hospital or healthcare organization, email us at info@sa-his.com or call to +91 928 720 1826 speak with one of our specialists.

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