Standards and Regulations in Our Hospital Software for Africa

Front Office

Regulations and Standards

  • Data protection regulations (e.g., Nigeria NDPR, Kenya DPA).
  • Equal access policies for patient services.
  • Standards for handling patient identification data.
  • Waiting time standards to prevent overcrowding.
  • Fair service allocation standards.

Relevance

  • Protects patient data from unauthorized access.
  • Promotes equity in healthcare delivery.
  • Reduces risk of patient misidentification.
  • Enhances patient satisfaction by reducing delays.
  • Complies with regional access and equality laws.

Laboratory

  • ISO 15189: Ensure laboratories meet international standards for quality management and competence.
  • WHO Guidelines: Follow best practices for laboratory testing, especially for highly infectious diseases like HIV, Ebola, and Yellow Fever.
  • Ensures High-Quality Results: By adhering to ISO 15189, laboratories can provide accurate test results, which are critical for patient diagnosis and treatment.
  • Builds Trust: Accreditation under ISO 15189 is a mark of quality and competence, enhancing the reputation of the laboratory.
  • egulatory Compliance: Many governments and health organizations require laboratories to meet ISO 15189 standards for operation.
  • Promotes Patient Safety: By reducing errors and maintaining strict quality controls, ISO 15189 directly contributes to patient safety.

Patient care

  • WHO Treatment Guidelines: Follow WHO’s evidence-based treatment protocols for diseases like HIV, Malaria, and Tuberculosis.
  • Informed Consent: Ensure compliance with informed consent laws for treatment, especially in high-risk areas like HIV.
  • Patient Rights: Comply with African Charter on Human and Peoples’ Rights to protect the rights of patients.