Standards and Regulations in Our Hospital Software for Africa
Front Office
Regulations and Standards
- Data protection regulations (e.g., Nigeria NDPR, Kenya DPA).
- Equal access policies for patient services.
- Standards for handling patient identification data.
- Waiting time standards to prevent overcrowding.
- Fair service allocation standards.
Relevance
- Protects patient data from unauthorized access.
- Promotes equity in healthcare delivery.
- Reduces risk of patient misidentification.
- Enhances patient satisfaction by reducing delays.
- Complies with regional access and equality laws.
Laboratory
- ISO 15189: Ensure laboratories meet international standards for quality management and competence.
- WHO Guidelines: Follow best practices for laboratory testing, especially for highly infectious diseases like HIV, Ebola, and Yellow Fever.
- Ensures High-Quality Results: By adhering to ISO 15189, laboratories can provide accurate test results, which are critical for patient diagnosis and treatment.
- Builds Trust: Accreditation under ISO 15189 is a mark of quality and competence, enhancing the reputation of the laboratory.
- egulatory Compliance: Many governments and health organizations require laboratories to meet ISO 15189 standards for operation.
- Promotes Patient Safety: By reducing errors and maintaining strict quality controls, ISO 15189 directly contributes to patient safety.
Patient care
- WHO Treatment Guidelines: Follow WHO’s evidence-based treatment protocols for diseases like HIV, Malaria, and Tuberculosis.
- Informed Consent: Ensure compliance with informed consent laws for treatment, especially in high-risk areas like HIV.
- Patient Rights: Comply with African Charter on Human and Peoples’ Rights to protect the rights of patients.