Built on 35 years of experience and innovation
Smart Hospital Solutions – Online and offline versions for low-bandwidth internet regions with Real-Time Location System (RTLS), automated hospital workflow, asset tracking in healthcare, WhatsApp integration, patient portal, and smart Inventory Management using demand forecasting (AI).
At Software Associates India, a CRISIL-rated company, we specialise in smart hospital solutions. Our dedicated team of professionals ensures the delivery of high-quality software products, supported by robust research & development, seamless implementation, efficient help desk, and reliable back-office operations. Since our founding in 1991, we’ve maintained a reputation for product quality, superior customer support and business ethics and integrity. We have direct operations in India (Bengaluru, Kozhikode), East Africa (Mozambique), and Singapore.
Improving Operational Efficiency and Patient Outcomes with Netra 2.0 and Vikas 2.0
Serving over 250 healthcare organisations in 19 Indian states, East Africa (Kenya, Somalia, Mozambique, Zimbabwe, Botswana, Cameroon, Congo, Rwanda, Zambia), and the Maldives, we provide comprehensive solutions.
Our Hospital Management ERP software offers:
- Seamless digital patient experience management
- Efficient surgical workflow monitoring
- Robust online consultation & EMR products
We also help clients achieve cost reduction as a key part of our implementation process. Our diverse client base includes Sun Pharma, Bomu Healthcare Kenya, Shekar Eye Hospital Bengaluru, Presbyterian Hospital Cameroon, St. Anne’s Hospital Zimbabwe, SDA Surat, Phils Group Zambia, and RIIO Rwanda.
Comprehensive Smart Hospital Solutions with Cloud HMS
![]()
Apart from Vikas 2.0 and Netra 2.0, the Best Hospital ERP software, Software Associates India has 400+ installations of transport management software solutions across India and Africa with major names in logistics like J&J Transport, SRM Logistics, ABT Parcel Services, Sunline Logistics China, Henkel Adhesives, MOE Singapore, NUS, Schlumberger, etc.
Frequently Asked Questions
Q: How does a Smart Hospital environment improve clinical decision-making? A: By integrating Real-Time Location Systems (RTLS) and IoMT devices directly with our Electronic Medical Records (EMR), clinicians get an immediate, data-driven view of the patient’s journey. This connectivity ensures that vital signs and diagnostic data are captured in real-time, feeding directly into our Hospital Information System Reports for instant analysis.
Q: Can “Smart” features help reduce operational costs in the pharmacy and labs? A: Absolutely. Automated inventory tracking and environmental monitoring are core components of our Hospital Accounting Software suite. By using sensors to monitor refrigerated stocks and automating reorder levels, hospitals can significantly reduce wastage and prevent the expiry of expensive medications.
Q: Does implementing “Smart” solutions help with international accreditation? A: Yes. Smart systems remove the risk of human error in documentation. Whether you are aiming for NABH in India or COHSASA in Africa, the automated audit trails generated by our systems provide the “Proof of Quality” required. For more details on how technology supports these benchmarks, visit our Hospital Standards & Safety guide.
Q: How do Smart Hospital solutions benefit the patient experience in a specialty clinic? A: In high-specialty settings, such as those described in our guide for starting an ophthalmology clinic, “Smart” solutions like automated queue management and digital dilation timers drastically reduce patient anxiety and perceived wait times, leading to higher satisfaction scores.
Q: What is the ROI of switching from a traditional HIS to a Smart Hospital framework? A: The ROI is found in three areas: reduced asset loss through tracking, lower labor costs through automated reporting, and increased patient throughput. Our leadership team, spearheaded by IIM-K alumnus Duleep Sahadevan, has helped over 250 facilities realize these gains by focusing on scalable Smart Hospital Solutions.
Management team @ Software Associates East Africa, Asia Pacific
Our senior management team consists of experienced professionals from leading mid-tier IT companies and prestigious institutions like the Indian Institute of Management (IIMK), National Institute of Technology (NIT), and University of Utrecht. We’re also guided by senior consultants specializing in HR, Strategy, Digital Marketing, Operations, and Business Development.
External consultants and partners
Mr. Jayanarayanan Unnikrishnan – Human capital management
Mr. Babu P Thomas – Technology consulting
Founders
Duleep Sahadevan
Healthcare & RTLS solutions
Sheeba Duleep
Heads the SensorVision business team